Jamie Schnitzius, of CreateIt, and Mary Black of Raphael HC will talk about technology and patient engagement. Raphael has used CreateIt software to enhance patient communication with their obstetrics program. The multi-lingual two way Patient Engagement and Education solution initially targeted obstetrics patients with the hopes of reducing Infant Mortality by increased patient education and better communication between patient and clinic. They are planning to implement it with their diabetic population as well. Jamie will talk about how it works and Mary will talk about their experience with the software and its benefits and challenges.
What really makes the system unique from both the clinic and patient perspective is the ease of implementation. As far as a clinic goes, there is no software or servers that need maintained, because we run as a Software as a Service solution. As far as patients go, we engage them through devices they already possess, (Cell Phone SMS – Email – Websites – Voice Calls – etc…) so they don’t need to download an application, or have a home computer or even really have a smart phone.